Confidential
Confidential • Japan
- Leading messaging infrastructure and enterprise mail delivery operations across APAC.
- Ensuring high-availability mail delivery, troubleshooting complex mail routing issues, and maintaining strict enterprise SLAs.
Topic collection
#Networking
4 items found (4 career roles)
Career Experience (4)
November 2026 – Present
Server Response & Software Support Engineer
Hewlett Packard Enterprise (HPE) • Leixlip, Ireland
- Drove complex hardware and software escalations to root-cause resolution across HPE ProLiant BL, DL, ML, and XL server architectures.
- Investigated deep technical issues including minidump and kernel crash diagnostics, as well as GPU compute environments (NVIDIA Kepler and Maxwell architectures) for VDI and high-compute workloads.
Customer Advocate & Technical Support
OVHcloud (OVH) • Dublin, Ireland
- Supported enterprise customers across public cloud infrastructure, bare-metal dedicated servers, and high-throughput networking.
- Represented OVH as brand ambassador at the OpenStack Summit in Vancouver.
Technical Support Specialist
Google Nest (Voxpro) • Dublin, Ireland
- Provided specialized technical support and hardware diagnostics for Nest connected devices during the inaugural European market launch across Belgium, the Netherlands, and Luxembourg (Benelux).
- Diagnosed complex Wi-Fi networking, smart thermostat heating systems, and consumer IoT connectivity issues.